All products sold by Mohd are original and conform to specifications.
The wood carrier signed by the Serax brand is designed by Etienne de Lagarde. Made of metal.
The French blacksmith and sculptor Etienne de Lagarde has forged this collection of handcrafted accessories for the fireplace, thinking of an easy fruition according to his needs. This circular shaped log has a simple but very functional design.
Standard Delivery refers to the street level and the order is always covered by insurance.
*Expected days of departure exclude holidays and any long weekend.
I want to ship the order in a country other than that indicated, how can I do it?It is possible to receive the order in a country other than yours. You can change the country of delivery from the "ship to" field at the bottom of the page.
Is it possible to request the white-glove service and/or mounting service?To request floor delivery and / or assembly service, contact our Customer Service, we will be glad to find the best solution for your needs.
Will I be notified on the day of delivery?In the case of shipping by express courier, you will receive the tracking link by email as soon as the goods have left our warehouse. If you have requested delivery to the floor and / or assembly, you will be contacted by our Customer Service to agree on a date. For further information, contact our Customer Service.
Can I return an item?It is possible to return the purchased product within 14 days after reception. You can choose to be refunded, change the product or receive a gift card that can be spent within one year on our e-shop or in one of our showrooms.