FAQ - Frequently Asked Questions

With over 50 years of experience, Mohd is a reference point for design lovers and professionals. Our catalog includes the best international design brands and all products come directly from the original manufacturers.

Our catalog is constantly being updated, we offer the largest selection of designer furniture, lighting and accessories. Mohd can supply any product from our partner brands , and many others, if you are unable to find the item you are looking for, contact us and we will be happy to assist you.

All products purchased on Mohd are covered by a 24 months warranty against defects of compliance from the date of delivery. More information can be found on the Warranty and Claims .

Since 1968 we have been designing and furnishing exclusive spaces with our interior designers and the best international design brands. From the planning of spaces to the choice of furniture, including the design of closets, walk-in closets, kitchens, bathrooms and custom systems. Discover our Design Services or Book an Appointment.

Do you need to furnish an entire room, your home, a hotel or an office? If you wish to receive a personal quotation, request it here and you will be contacted by our consultants.

Be inspired by our selections, explore the most exclusive brands, fall in love with the best designers of the world. Purchasing on Mohd is very simple:

• Add items to your cart using the appropriate button and once you have completed your selection, go to the summary page from the View Cart button;

• Check that the items and quantities are correct, if you have a coupon or gift card, enter the code to apply the discount. Once done, go to Shipping;

• In the Shipping page, enter your email address, shipping and billing information, select the shipping method among those available and go to Payment;

• In the Payment page, select the payment method you prefer among those listed.

Once you have completed the payment using the selected method you will reach the Thank You Page containing information about your order. You will receive a confirmation email with all details about your order to the address you provided, you can track the status of your order at any time from the MyOrder.

• Credit Card

• Alipay

• PayPal

• Bank Transfer*

* Visit the Payment Methods page.

We deliver worldwide, monitoring the packaging and operational management required to ensure optimal product delivery. In order to select the shipping country please go to the Ship To section at the bottom of the page. We recommend that you select your shipping country before adding items to your cart. If your country is not listed, please contact us
and we will be happy to assist you.

Mohd offers an assembly service extended to special furniture such as kitchens, cabinets or any other product that requires assembly. For some of these products the information on rates and conditions can be found directly on the product sheet and at checkout. If the delivery to a specific floor and / or assembly services are not provided, it is still possible to send a request to our Customer Service that will provide a quotation based on the type of product and the accessibility of the apartment. In some geographical areas the service is not available yet.

Products purchased in the same order are generally shipped together. However, depending on your needs, it is possible to arrange separate shipments by contacting our Customer Service.

Shipping times and costs are subject to variation based on the country of destination and the specific characteristics of the products (especially in the case of large orders or particularly delicate items). Additionally, floor delivery and/or assembly services can further influence the overall cost and delivery timeframe.

For more details on delivery times and shipping expenses, please visit the Shipping page and select the country of destination. Alternatively, contact our Customer Service.

To track the status of your order go to MyOrder and enter your e-mail address and order number.

Orders can be cancelled within 24 hours from the moment of confirmation. If you wish to return an item this can be done within 14 days of the order being received. In case of return you can choose to be refunded, to change the product or to receive a gift card that can be spent within one year in our online shop or in one of our showrooms. Find out how on the Returns page.

Please note, that made to measure, personalized or perishable products are excluded from the right of withdrawal.

Upon receipt of the order, if an item has been damaged, we advise you not to accept the damaged goods or alternatively to sign the delivery note with the text "damaged/broken product" briefly describing the damage found. Please immediately inform the carrier and our Customer Services department of the damage in writing within 5 days of receipt by sending an e-mail to [email protected] or alternatively by accessing the dedicated order area and reporting the claim. The product to be replaced must be carefully stored in its original packaging. More details are available on the Warranty and Claims page.

We have showrooms in Milan, Catania and Messina. Book an appointment, with our interior designers to find your inspiration and to ask for advice, we will guide you through an innovative experience in a journey to discover the most exclusive international brands. Our addresses are below:

Mohd Milano | Via Filippo Turati, 3 - Milan

Mohd Officina Milano | Via Mauro Macchi, 82 - Milano

Mohd Messina | S.S. 114 - 6,400 Km - Tremestieri (ME)

Mohd Catania | Viale Africa, 50 - Catania