POLICY REGARDING PERSONAL DATA TREATMENT POLICY
Welcome to the "shop.mohd.it” website.
The processing of personal data of the website’s users will be carried out in Italy in compliance with the applicable European legislation: European Data Protection Regulation no. 2016/679 (GDPR), which regulates the processing of personal data executed by anyone resident or based in Italy. Mollura & C. S.p.a., with a registered office in SS. 114 Km. 6.400, Villaggio Tremestieri, 98128 Messina, Italy, tax code, VAT number, and registered number in the Messina Register of Companies ME190853, is involved in the implementation of e-commerce services and product selling via the Website.
1. OUR POLICY
2. WHO PROCESSES THE DATA, HOW AND FOR WHAT PURPOSE
Mollura & C. S.p.a. is the Controller of the personal data of the Website’s users, destined to the management, conclusion and performance of sales transactions, commercial communication and profiling activities, via this Website. Concerning the communicative and profiling purposes, the legal basis of the processing is the consent of the data subject. For exclusively organisational and functional necessities we have appointed an external DPO, for purposes strictly related to the supplying of services on the Website, including the sale of products. The DPO has been chosen because they have proven their ability, experience and reliability, and provided suitable guarantees of full conformity with the current arrangements on processing, including data security profiles.
The collection and processing of personal data is carried out for the following non-exhaustive purposes:
- provision of services requested by the Customer or available on websites managed by Mollura & C. S.p.A. (personnel selection, newsletters, information material, free material) as well as conclusion of the contract of which the interested is part;
- administrative and accounting purposes related to service contracts;
- market surveys and statistics, marketing and references on advertising communications (press, radio, TV, internet, etc.), product preferences;
- sending of discount and advertising communications for commercial purposes via direct email marketing and/or text.
Any refusal to consent to the collection and processing of personal data will make it impossible to use the service requested by the user.
By subscribing to our Newsletter, you agree to the use of strictly necessary and instrumental data or the data communicated separately, for the regular sending of our newsletter via email on the basis of the given consent. It is possible to unsubscribe from our Newsletter at any moment, by sending a request to our contact, using the designated link available in any Newsletter or from your personal area. When cancellation is requested, we will delete the email address, unless the user specifically agreed to a further process of data and subject to our reserve for a subsequent use of data, of which you have been informed through this declaration in compliance with legal regulations.
In any case shop.mohd.it will be allowed to forward automated transaction emails with the purpose of making it possible and a benefit for the customer what is specifically stated in each email.
1. Welcome emails, to welcome the new Website’s subscribers;
2. Happy Birthday emails, to offer an individual promotion or discount;
3. Reminders, short communications sent with the purpose of reminding deadlines, events, appointments and unmissable dates;
4. Feedback and review requests, to gather information upon the customer buying experience;
5. Reactivation emails, communications sent by the server to inactive contacts after a period of inactivity to invite them to return on the Website.
To get the full list of the data processors, we invite you to contact our Customer Service or to send an email to this address: [email protected] In particular, in pursuit of the purposes, as part of the process of purchasing products on the site we collect Personal Data (such as, for example, personal data, e-mail address, postal address, credit card and bank details, telephone number) through the Ordering Form for the sale of products on the Website or through other unspecified sections related to future developments.
Your personal data is mainly processed in an electronic format and in some cases in a hard-copy format too, for instance when the processing of your data is necessary to prevent fraud on the Website. Your personal data will be stored in a format that allows your identification for the time strictly necessary for the purpose for which it is collected and subsequently processed and, in any case, within the limits of the law.
In order to ensure that your personal data is always accurate, up-to-date, complete and relevant, please report any changes to the following e-mail address: [email protected]
Except as otherwise provided for herein, your personal data shall not be disclosed to third parties for purposes not permitted by law or without your express consent.
Your data could also be made accessible to third parties for additional purposes and purposes related to the provision of services requested by the user (for example, for transactions relating to purchases). For further details on this matter, please vision the content of section 4 (to whom we communicate your personal data). At any moment you will be able to request and obtain an updated list of data processors by writing to the following email address: [email protected] Your data may be disclosed to police or judicial authorities, for instance in occasion of website anti-fraud services, in conformity with the law and if required. Your data will also be accessible to the Data Processors, as indicated in section 2, and for the specific purposes indicated herein. Your personal data will not be transferred abroad to countries outside the European Union which do not ensure adequate levels of personal protection. If this is necessary for the achievement of the purposes, we assure you that the transfer of your personal data to countries that do not belong to the European Union and that do not ensure suitable levels of personal protection, will only be performed after the conclusion of specific contracts between Mollura & C. and said parties, containing adequate safeguard clauses for the protection of your personal data, in accordance with applicable law and regulations.
The purposes for which your personal data is specifically noted, case-by-case, are in the information text submitted on the page where the provision of personal data is requested.
Mollura & C. S.p.a may process the personal data of third parties communicated directly by its users to Mollura & C. S.p.a, for instance when a user intends to tell a friend about a service or product for sale on the Website or if a user purchases a product to be delivered to a friend or when the party paying the purchase price is different from the party to whom the product is sent.
3. FAILURE TO PROVIDE PERSONAL DATA AND ITS CONSEQUENCES
The provision of your personal data to Mollura & C. S.p.a. and, in particular, personal details, your email address, your postal address, your credit/debit card and bank details and telephone number is necessary to achieve the purposes.
Some of this data could be indispensable to fulfil obligations resulting from laws or regulations or the provision of other services available on the Website and requested by you.
Failure to provide certain data, marked on the Website with the character (*), could make it impossible to execute the purchase contract of products or to correctly fulfil the legal and regulatory obligations. Failure to provide data may then constitute, depending on the circumstances, a legitimate and justified reason for not executing the contract for the purchase of products on the Website or for the provision of services through the Website.
Providing Mollura & C. S.p.a. with further personal data, apart from the compulsory data, is optional and does not imply any consequence regarding the purchase of products on the Website.
4. TO WHOM WE COMMUNICATE YOUR PERSONAL DATA AND OTHER PURPOSES
Mollura & C. S.p.a. will process the data provided by users for the exclusive purpose of providing them with services, such as and in particular: communications and commercial information, also from partner companies, through newsletters and/or to respond to any communications received, as well as related activities (including, but not limited to administrative, managerial, statistical, marketing and commercial purposes), either by manual methods or by electronic and/or automated methods.
The data may be processed by third parties that provide functional services for the management of the navigation experience on the website: companies that provide virtual assistance services, live chat or management of the interaction with the user.
The data will not be shared, given or otherwise transferred to third parties, without previously informing the users and with their consent, when required by the law.
We process your personal data to perform, provide and improve the services MOHD offers to its customers. These purposes include:
● Purchase and delivery of products and services.
We use your personal data to receive and manage the orders, provide products and services, execute transactions and communicate with you on matters concerning orders, products, services and discount promotions.
● Provide and improve the services offered by Mohd and solve related problems.
We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Mohd Services.
● Recommendations and personalisation.
We use your personal information to recommend features, products, and services that might be of interest to you, to identify your preferences, and to personalise your experience with Mohd Services.
We use your personal information such as your interaction with Mohd Website, the contents and services to show interest-based advertising for features, products, and services that might be of interest to you. We do not use information capable of personally identifying you to show interest-based ads.
● Fraud prevention and credit risks.
We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers and others. We may also use scoring methods to assess and manage credit risks.
● Comply with legal obligations.
In some cases, we collect and use your personal information to comply with legal obligations. For example, we collect from sellers information about headquarters and bank account information for identity verification and other purposes.
● Communicate with you.
We use your personal data to communicate with you in relation to Mohd services via different channels (for instance, by phone, email, chat or any other channel not explicitly mentioned).
5. HOW WE COLLECT YOUR DATA ON THE WEBSITE
Mollura & C. S.p.a. collects personal data and other information in the context of online registration processes on the Website or through the sending of order forms for the purchase of products on the Website for the executions of electronic commerce transactions. This data is processed by Mollura & C. S.p.a. within the limits and for the purposes stated in the notice presented to the user in the specific data collection section.
6. SECURITY MEASURES
However, since it is not possible to guarantee that the measures taken for the safety of the Website and the transmission of data and information on the Website will limit or exclude any risk of illegitimate access or data loss, please make sure that your computer is provided with up-to-date antivirus software for the protection of both inbound and outbound data transmission and that your Internet service provider has adopted firewalls and anti-spam filters suitable for the security of data transmission over the web.
7. RIGHT OF ACCESS TO DATA AND OTHER RIGHTS
- updating, amendment or, if you are interested, addition to your personal data;
- the cancellation, transformation into anonymous format or blocking of your personal data, possibly processed in violation of the law, including data that does not need to be stored for the purposes for which the data was collected or subsequently processed;
- the certification that above operations have been brought to the awareness, also concerning their content, of those whose data has been communicated or diffused, except in the case in which this fulfilment is revealed to be impossible or involves a use of means explicitly unequal to the protected right.
However, you will have the right to oppose on the whole or partially:
- for legitimate reasons to the processing of personal data that concerns you, even if pertinent to the purpose of the collection
- to the processing of personal data that concerns you for the purpose of sending advertising or direct marketing materials or for carrying out market research or commercial communication.
- You can freely, and at any time, exercise your rights, within the limits of the law, with a request addressed to Mollura & C. at the email address [email protected] to which we will give appropriate feedback.
8. LINKS TO OTHER WEBSITES
9. DATA CONTROLLER AND DATA PROCESSOR
The data controller is Mollura & C. S.p.A., SS. 114, Km.6.400, villaggio Tremestieri, 98128 Messina.
The data processor is Ing. Salvatore Vancheri, Via U. Bonino 8 98124 Messina. If you wish to receive more information on how Mollura & C. processes your personal data, please send an email to the following address [email protected]
To know your rights and always keep up-to-date on legislation regarding personal protection in relation to the processing of personal data, we recommend visiting the website of the personal data protection authority at http://www.garanteprivacy.it/.
10. COMPLAINT TO THE COMPETENT AUTHORITY
To lodge a complaint in relation to the data processing, contact the competent Authority: Garante sulla Protezione dei Dati personali, Piazza di Monte Citorio n. 121 00186 ROMA, Fax: (+39) 06.69677.3785, Centralino telefonico: (+39) 06.696771, E-mail: [email protected]
11. APPLICABLE LAW
13. THIRD-PARTY DATA FOR SENDING A GIFT CARD
The personal data concerning a third party (name and email address) to which you may wish to give a “Gift Card”, provided during the purchase process, will be processed exclusively to allow the sending via email by Mollura & C. S.p.A. of the “Gift Card” to a third party, its issuance and the fulfilment of the subsequent services and obligations by Mollura & C. S.p.A.. Said data (name and email address of the third party) will be stored only until issuance of the "Gift Card" to the third party is confirmed, to be carried out according to the methods indicated on the Website or, if after this has been done, until the expiration of the term for the right of withdrawal by the purchaser of the Gift Card: once the “Gift Card” has been issued or, if after this has been done, once the deadline for exercising the right of withdrawal by the buyer has expired, the data relating to the third party processed for the purposes indicated herein will be deleted.
The undersigned Company has appointed as DPO (Data Protection Officer) Dr. Eng. Salvatore Vancheri who can be contacted at the following email address: [email protected]